Shipping policy

We want your artwork to arrive safely and on time. The following is an in-depth guide on our shipping options, international shipping policies, and any restriction information we may have.

Shipping Methods and Delivery Times

There are two major shipping methods that we have. This will give you some flexibility, based on how much time and budget you have. These are:

1. Standard Shipping

• Cost: Free
  
• Delivery Time: It may take 07 to 09 days from the order date for the item to arrive. If you are not in a hurry, this is an ideal option because you get to have free delivery.

2. Express Shipping

• Price: $ 15
  
• Delivery Time: If you choose the express shipping, the product will arrive within 05 to 07 days after order. If you want to get artwork as soon as possible, then this is the best choice for customers.

Product Specific Shipping Times

• Canvas Prints

Canvas prints are ready to ship much quicker than the custom paintings. We usually ship canvas prints within 05 to 07 days.

• Oil Paintings

Since our oil paintings are hand-painted by professional artists, they take longer to complete. Normally, it takes 3 weeks for the painting to be completed and another week to deliver it. So expect your oil painting in about 4 weeks from the date of your order.

International Shipping

Great Art Collections is one of the few stores that proudly offer international shipping, mainly to the USA, but we also ship to many other countries. Here is everything you need to know about international orders:

1. Standard International Shipping

• Cost: Free (for most countries)
  
• Delivery Time: Orders normally take 07 to 09 days to arrive once shipped. Delivery times may vary depending on customs processing in your country.

2. Express International Shipping

• Cost: $15
  
• Delivery Time: With our express shipping, you can receive your artwork within 5 to 7 days from the date of order.

Customs duties or import taxes may be added depending on your country's regulations. Fees are not taken by Great Art Collections and customer will need to pay in their country.

Shipping Restrictions

While we try to ship to as many places as possible, there do appear some few restrictions:

Restricted Countries

Unfortunately, we do not ship to certain countries due to legal or logistical limitations. This includes regions with strict import laws on artwork or high-risk shipping zones. If your country is not listed at checkout, we may not be able to deliver there.

PO Boxes

We do not ship to P.O. Boxes. Kindly enter a physical address to ensure smooth delivery.

Remote Areas

Some remote areas face longer times of delivery. If there is a major delay in shipping due to the location of your address, we will let you know.

Returns and Refunds

At Great Art Collections, customer satisfaction is our number one priority. If for some reason you are not satisfied with your purchase, we allow easy returns:

• Canvas Prints

Full refund within 30 days of the receipt of canvas prints is allowed.

• Oil Paintings

In the case of oil paintings, returns within 60 days of purchase are allowed with full refunding. This is a proper period to decide whether the piece of art will fit in your home or personal collection.

Tracking Your Order

Once your order has placed, you will be given a tracking number to watch the journey of your package from our studio directly to your door. Simply check your email for updated details and any tracking information.